Field Service Engineer Venlo

Vacature in het kort

In this job, you will help customers with their machine problems by talking to them, sending emails, or visiting them. Sometimes, you will go to different places in the world to add new things to their machines. Your job is to make sure customers are happy and to keep track of your work. You will teach customers how to use and fix their machines. You will also share what you learn from customers with your team. You will work with other teams too and report to the Manager Field Service. Keep reading to see why we could be the perfect match for you.

Volledige vacaturetekst

As a Field Service Engineer you will be responsible for troubleshooting and preventive maintenance. You will assist customers with their possible machine related issues via phone, e-mail, remote communication and onsite visits. Occasionally you will also install upgrades and modifications at customers’ sites worldwide. You see it as a challenge to keep customerssatisfied being the representative of Hauzer, so proper administration and follow up is a must. You will provide the customer with correct knowledge transfer and will listen well to their requirements. Also you will give training to the customers in operating, maintaining and troubleshooting the system. You will give feedback to your colleagues concerning specific customers’
wishes and technical developments. You will assist your Customer Support colleagues and if needed your Manufacturing colleagues. You report to the Manager Field Service

Bedrijfsomschrijving

Bij Brunel gaan we alleen voor het beste van het beste. Als jij een ervaren specialist bent met een bewezen track record, dan verwelkomen wij je heel graag in onze organisatie. Samen met jou gaan we op zoek naar de volgende stap in jouw carrière.

Wij brengen interessante opdrachtgevers en talentvolle specialisten bij elkaar. De afgelopen 40 jaar hebben wij hierin een sterk en wereldwijd netwerk opgebouwd. Wij bieden je een grenzeloze dienstverlening met uitdagende kansen. Dit doen we binnen de vakgebieden Engineering, IT, Finance, Legal, Marketing & Communicatie en Sales. Ook internationaal zijn er volop mogelijkheden.